This Call Center Supervisor job description template is optimized for use in attracting experienced candidates capable of leading your business and promote its growth.

Call Center Supervisor Key Responsibilities are

Job brief of a Call Center Supervisor

We are looking for an experienced Call centre supervisor who can organize and direct the staff. In this role, you will be responsible for assessing their work and give them feedback to maximize their performance and thereby of the organisation.

An excellent call centre supervisor must have customer service and supervisory experience. Our ideal candidate should be an excellent communicator with the ability to lead and motivate. The goal is to handle, coordinate and achieve excellent performance from your team to bring sustainable business growth.

Responsibilities of a Call Center Supervisor

Requirements for a Call Center Supervisor Qualifications

Preferred qualifications