A guest relations officer or coordinator is an employee who is assigned customer-service roles and is entitled to greet the guests hosted by the organization. His responsibilities span from making all the arrangements and ensuring the facilities to be rendered to guests to handling guest-related complaints as well as providing assistance in reservations and travel. A person serving the position works in close association with the entire management team and ensures the provision of adequate welcome and facilities to all the guests. 

Job Profile

We, at {company_name} are looking for candidates best suited to the role of a Guest Coordinator to manage and provide the best quality service to customers who chose our avenue expecting outstanding facilities. You are expected to possess astounding communication skills and display efficient management and problem-solving skills. You are supposed to be a customer-oriented employee and deal hands-on with demands and complaints of customers. 

Better facilities encourage guests to recommend our hotel to their acquaintances as well as choose the same every time they come back here. 

Job responsibilities

Job requirements